Magnetic North

4 Dominus Way
Meridian Business Park
Leicester, LE3 2RP
United Kingdom

Phone: 44-01162253030
Fax: 44-01162253333

Description:
Energise is a business intelligence dashboard solution which provides integration of both call center and business data to allow proactive management of contact center operations. Capable of integrating to 32 concurrent business systems, the system monitors changing conditions and flags alerts when business rules set by management are breached. NT security integration permits multiple controls over data security, and the system supports agent hotdesking, as well as web-based and remote agents.