Sivox

1910 South Highland Avenue
Suite #100
Lombard, IL 60148-6157
United States

Toll-Free: 888-287-4060
Phone: 630-424-9000
Fax: 630-424-9045

Description:
Training Simulator for call center agents. Includes voice interaction and database simulator. Uses voice recognition to listen for key words from the trainee, to guide the next question and provide automatic coaching. Can accomodate several hundred agents at once if desired.