Phone Skills Trainer

435 Glacier Lane North
Minneapolis, MN 55447
United States

Website: www.phoneskillstrainer.com
Phone: 763-390-2430

Description:
Online training resources and DvD video for customer service call centers, help desk staff, receptionists and other CSRs. Training topics include essential telephone etiquette, handling complaints, solving problems, up-selling, cold calling and service-oriented attitude. Train-the-trainer programs and onsite workshops also available.