AltiGen Communications
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4555 Cushing Pkwy
Fremont, CA 94538
United States
Toll-Free: 888ALTIGENX300
Phone: 510-252-9712
Description:
This contact center software is integrated within the AltiServ Office IP PBX. It's for small-midsize organizations.
It offers a custom Agent PC interface for managing Voice, Web, Web Chat and Voicemail contacts, a Supervisory interface for agent monitoring and workgroup management and out-of-the-box screen-pop with Customer Relationship Management Software.
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